Qualification: Bachelor's Degree Fluent in Hindi and English with solid interpersonal skills.
Experience: Fresher's /Experienced
Salary: ₹25,000CTC
Responsibilities
Audit customer interactions to ensure compliance with financial regulations and company policies.
Evaluate call quality, accuracy, and adherence to process standards.
Evaluate calls against quality and compliance standards.
Identify performance gaps and provide feedback.
Recommend process and service quality improvements.
Requirements
Fluency in Hindi and English (Mandatory).
Solid analytical and communication skills.
Proficiency in MS Excel and reporting tools.
Attention to detail and ability to maintain quality standards.
📌 Call Audit Executive Hindi Ernakulam
🏢 advenxa
📍 Ernakulam
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