Title
Junior Coordinator
Location
Thane
Job Profile
a. Patient oriented:
Should supervise & co-ordinate the Day to day operations of the Daycare Services Departments and carry out tasks assigned by the G.M.
The following departments will be directly under the supervision, They are:
Front Office (Reception);
Out Patient Department,
Radiology,
Health Check,
Phlebotomy,
Radiation oncology
Coordination with various departments for smooth functioning
Handling patient queries
Appointment booking with coordination of front office staff
Shall provide the patient with information on available services along with tariff, formalities and timings.
Shall handle enquiries- Telephonic and personal
Shall give information on Health Check Packages
Shall give information on Diagnostic Services
Shall give information on OPD timings.
Shall do counseling as regards the doctors available if required
Shall direct to the concerned department for the service
Shall provide the patient with information about free access,
limited access & restricted areas of the hospital.
Shall help and escort the patients
Shall look after the coordination for personal/ Business Guests / International patient in the hospital.
Shall inform regarding where to collect the reports
Should handle patient complaints
To delegate specific jobs to relevant staff
To ensure that the given job is successfully completed
To ensure adequate coverage of staffing and any emergency problems.
shall keep check on waiting time of patient
b. Inventory oriented:
Shall supervise the Store Management activities done by the front office staff
Shall keep check on Indents, Acknowledgement sand consumptions done by the front office staff.
Shall supervise the stock check activities
c. Medication related: Not Applicable
d. Department related:
Maintenance of records and registers for the department
Shall supervise the MIS reports done by the staff
Keeping all necessary update