JOB PURPOSE

AGM - (RD and A&P;) will be responsible to manage & grow the assigned key account in Services and Advertising & Promotion by optimizing the space allocated under the vertical and ensure effective partner engagement. The Account Manager is also expected to undertake Analytics to grow the business and monitor operations to deliver superior passenger experience.

ORGANISATION CHART

Chief Commercial Officer --> GM & Head (Non Aero) - > AGM - (RD & A&P;) --> Reportees --> Reporting to --> Position Title

KEY ACCOUNTABILITIES

Accountabilities

Key Performance Indicators
Deliver A&P; and Services ( Car Park, ATMs, Spa, Baggage Wrapping, Excess Baggage, Porter, M&G; Services, Forex, etc., Movie/Webseries/Advertisement shoots) sales targets
Sales
Income
Sales per Passenger (SPP)
Income per Passenger (IPP)
Penetration (%)
Average Transaction Value
Targets vs Annual Operating Plan (AOP)
Day-to-day monitoring of A&P; and Services Operations
Issue Resolution Efficiency
Operational Compliance Score
Analysis of Sales, market research,



competitor analysis & suggest areas for revenue enhancement in A&P; and Services.
Insight-to-Execution Conversion Rate
Revenue Uplift from Initiatives
Identify current locations and managing design and construction of shell and core for current non aero assets
% projects delivered on time vs AOP
Time to commercial operation (handover to store opening)
Design of brand outlets in coordination with Airport design team
Manage fit outs of outlets in co-ordination with Airport PMC, P&E;, Operations, S&V;, IT and other stakeholders

Development and commercialization of Airport MICE program
Designing customized service packages for event managers and clients
Engaging and presenting MICE offerings to event planners
Converting and contracting MICE events for Goa via airport channel
Pax Actuals vs AOP
Revenue Actuals vs AOP
Contract Management
SLA Compliance
Ensuring compliance to Statutory Requirements by Co

📌 Agm Rd & A&p Goa
🏢 GMR Group
📍 Goa