Zoho Customization Specialist:
Customizing Zoho products (CRM, Creator, Books, Projects, etc.) to align with business needs.
Creating and modifying workflows, layouts, and fields in Zoho applications.
Zoho Integrator:
Integrating Zoho products with third-party applications using APIs.
Setting up and managing seamless data flows between systems.
Application Developer:
Building custom applications using Zoho Creator.
Developing automation scripts and workflows using Deluge (Zoho's scripting language).
Support Analyst:
Troubleshooting issues in Zoho products and implementing fixes.
Providing technical support to end users.
Business Analyst:
Collaborating with stakeholders to gather requirements and understand business processes.
Translating business needs into Zoho configurations and customizations.
Data Manager:
Handling data migration to or from Zoho applications.
Ensuring data integrity and security during system updates and changes.
Qualifications:
Bachelor's degree in Business, Information Technology, or a related field.
Proven experience with Zoho CRM and Zoho Creator.
Robust understanding of CRM best practices and data management. Proficiency in scripting (Deluge, if applicable) and integration techniques.
Excellent problem-solving and analytical skills.
Robust communication and interpersonal skills.
Preferred Skills: Experience in project management or agile methodologies.
Familiarity with other Zoho products (e.g., Zoho Books, Zoho Projects). Certifications in Zoho CRM or Creator are a plus.