Job Description:

Job Title: Inside Sales Representative Head

Location: Kolkata

Department: Sales

Reports To: Account Manager

Job Summary

As the Inside Sales Representative Head, you will lead and manage a team of inside sales representatives to drive revenue growth, develop strategies to acquire and retain customers, and ensure seamless sales processes. This role requires a results-driven leader with solid sales acumen, excellent communication skills, and the ability to motivate and guide a team to achieve ambitious sales targets.

Key Responsibilities
Leadership & Team Management
Recruit, train, and manage a high-performing team of inside sales representatives.
Provide coaching, mentorship, and support to ensure team success.
Set transparent goals and KPIs for the team and monitor performance.
Sales Strategy & Execution
Develop and implement effective sales strategies and processes to achieve revenue targets.
Collaborate with marketing teams to generate and manage leads through the sales funnel.
Conduct regular sales forecasting, pipeline reviews,



and performance analysis.
Customer Engagement
Oversee customer outreach and relationship-building efforts.
Address client concerns and provide appropriate solutions to enhance customer satisfaction.
Ensure excellent communication with prospects and clients throughout the sales cycle.
Process Improvement & Reporting
Analyze sales data to identify areas for improvement and optimization.
Implement tools and technologies to streamline sales processes and improve productivity.
Prepare regular reports on team performance, revenue metrics, and market trends.
Collaboration
Work closely with other departments, such as marketing and customer support, to align sales efforts with organizational objectives.
Provide feedback from the sales team to influence product or service development.

Qualifications & Requirements
Education: Bachelor's degree in Business, Marketing, or a related field (MBA

📌 Inside Sales Representative Head Kolkata
🏢 RECEX
📍 Kolkata