We are seeking a detail-oriented and process-driven Financial Planning Admin Assistant to support our Australian Financial Advisers and Paraplanning team. The role focuses on administrative execution, data management, client servicing, and compliance support within an ASIC-regulated financial planning setting.
This is an ideal role for someone who enjoys structured work, documentation, and accuracy, and wants to build a long-term career in the Australian financial services industry.
Key Responsibilities
Client Administration & Onboarding
Prepare and manage client onboarding documentation
Fact Finds
Risk Profiles
Authority to Proceed (ATP) support
Set up and maintain client records in Xplan / AdviserLogic / Coin / Midwinter
Coordinate client signatures via DocuSign or similar platforms
Maintain accurate client data and file notes
Adviser & Paraplanner Support
Assist advisers with meeting preparation and follow-ups
Upload and manage documents for SOAs, ROAs, and ongoing advice
Track advice workflow and ensure tasks are completed on time
Coordinate with paraplanners, product providers, and licensee teams
Compliance & AFSL Support
Ensure files meet AFSL compliance requirements
Maintain audit-ready client files
Assist with compliance checklists and document version control
Support internal and external compliance audits
Product, Platform & Provider Administration
Process applications for:
Superannuation
Investments
Insurance (Life, TPD, IP)
Liaise with product providers and platforms for:
Follow-ups
Outstanding requirements
Status updates
Track implementation progress post-advice
Ongoing Service & Reviews
Assist with annual review preparation
Maintain ongoing service agreements and fee consent documentation
Update portfolio data and generate review packs
Support renewal and client communication workflows