Job DescriptionRoles & Responsibilities:
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Must have Productknowledge. N
SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format. N
Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations. N
Understand & meet Client Services deliverables. N
To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen. N
Maintain MMRS and MOM. N
nPrerequisites:
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Bachelors in any degree, preferably Bachelor's in Hotel Management. N
Valuable command over both written and spoken English. N
Keen eye for hygiene, cleanliness, grooming, health and safety. N
Excellent knowledge of food & beverage service. N
Well versed with Microsoft office such as Microsoft word, excel, ppt, etc. N