Make outbound calls to prospective customers regarding loan and financial products.
Explain loan products, eligibility, documentation and basic terms to customers.
Generate and qualify leads through telephone calls.
Follow up with interested customers and maintain regular communication.
Understand customer requirements and forward qualified leads to the Sales / Credit team.
Maintain daily calling records and update lead status in the company's system/CRM.
Handle customer queries professionally and provide accurate information.
Follow up on pending documents and loan applications when required.
Achieve daily, weekly and monthly calling and lead-generation targets.
Maintain a professional relationship with existing and prospective customers.
Candidate ProfileFemale candidates with valuable communication skills are preferred.
Freshers can apply; previous experience in telecalling, telesales, banking, insurance or finance will be an advantage.
Positive communication skills in Gujarati and Hindi.
Basic English communication will be an added advantage.
Confident and polite telephone manner.
Valuable convincing and follow-up skills.
Basic computer knowledge.
Comfortable working with calling targets.
Positive attitude and willingness to learn financial products.