We are looking for energetic and customer-focused Telecallers to join F7 Healthcare pvt ltd. You will be the first point of contact for our clients, responsible for handling inbound/outbound calls and supporting our sales and service goals.
Key Responsibilities
Customer Outreach: Make outbound calls to prospective and existing customers to explain F7 Healthcare services/products
Lead Generation: Identify potential customers, generate leads, and schedule appointments for the sales team
Follow-ups: Conduct regular follow-up calls to convert leads and ensure customer satisfaction
Query Resolution: Handle customer inquiries, resolve complaints, and provide accurate information about services
Data Management:
Maintain and update customer records in CRM with call details and feedback
Reporting: Submit daily call reports and share customer insights with the team
Requirements
Education: 12th pass/Graduate in any discipline
Skills: Excellent verbal communication in English, Hindi, and Telugu.
Qualities: Explicit speech, active listening, patience, and persuasive skills
Technical: Basic computer knowledge and familiarity with MS Excel/CRM tools
Experience: Prior telecalling/customer service experience preferred but not mandatory
Other: Ability to handle objections and work in a target-driven workplace.