Responsibilities
Coordinate daily breakdown, maintenance and AMC activities.
Assign service calls to technicians and follow up for timely completion.
Handle customer complaints and coordinate technician visits.
Maintain service records, pending complaints and daily reports.
Coordinate with technicians, customers, stores and management.
Monitor AMC schedules and ensure timely service.
Escalate critical issues to the Service Manager.
Requirements.
Valuable communication and coordination skills.
Basic knowledge of MS Excel and MS Office.
Experience in elevator/lift or service industry preferred.
Solid follow-up and problem-solving skills.
📌 Back Office Coordinator Delhi
🏢 KATHLEHO ELEVATORS INDIA PRIVATE
📍 Delhi
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