Role & responsibilities
Develop and implement strategies to achieve and exceed sales targets
Identify prospects for recent promotions, local alliance and BTL activities to drive customer footfall and store sales
Ensure regular stock take and global stock counts, prevent stock shortfalls and maintain accurate inventory records
Handle customer escalations and complaints with professionalism and resolve issues to ensure customer satisfaction.
Implement initiatives to enhance the overall customer experience on the sales floor.
Manage and motivate floor staff to meet and exceed sales targets.