Job Responsibilities:
Handle customer queries via Email, Inbound Chat, and Outbound Chat.
Resolve customer concerns promptly and provide accurate information.
Ensure excellent customer experience and timely issue resolution.
Maintain records of customer interactions and follow-ups.
Required Skills:
Positive written and verbal communication skills.
Strong customer handling and problem-solving abilities.
Valuable typing speed and accuracy.
Basic knowledge of housing loan products.
Ability to work in a customer-focused setting.
📌 Customer Service Executive Gurugram
🏢 Edge Business Solutions
📍 Gurugram
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