Role Summary – Business Transformation
Drive the next phase of operational excellence for the business unit by strengthening the foundational Lean/Six Sigma continuous improvement culture, while progressively layering in RPA/IPA and Agentic and Generative AI capabilities. This role requires a Process Excellence qualified who can operate across the full transformation spectrum — from process rigor to intelligent automation — identifying, designing and deploying solutions across the operations that are grounded in data and sustained through strong governance.

Key Responsibilities
Lean/Six Sigma – Foundational
Drive continuous improvement culture through training, coaching and implementation of Lean/Six Sigma principles in day-to-day operations
Understand and articulate problems/issues in a timely, accurate manner from delivery/operations teams; lead structured RCA and CAPA
Prepare business cases and project charters with transparent articulation of business objectives, timelines, risks and quantified outcomes




Actively contribute to change implementation on the floor and execute the transformation governance model

RPA / IPA – Automation Layer
Work with delivery/operations teams to conduct automation assessments and opportunity identification
Partner with the RPA/IPA team on BRD (Business Requirement Document) creation and functional specifications
Track automation advantages realization and ensure adoption is embedded into steady-state operations
Build the bridge between rule-based automation (RPA/IPA) and more advanced intelligent-automation interventions

Agentic & Generative AI – Emerging Thrust
Identify and assess opportunities to deploy Agentic and Generative solutions, including LLM-based tools, across operations.
Partner with engineering teams to convert business problems into intelligent automation AI use cases, defining scope, data needs, guardrails and success metrics
Drive PoCs and pilots for autonomous agents/co-pilots that execute or aug

📌 Business Transformation Manager Chennai
🏢 Aptita
📍 Chennai