Job DescriptionCompany Description
nWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence- WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is transparent: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
nJob Description
nClient Engagement
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Interact with key client stakeholders to understand project requests and business needs, andn

ncommunicate project progress/challenges
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Serve as the primary POC for project-related communication to discuss/decide projectn

ntimelines/scope and collect feedback
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Undertake teleconference-based project kick-off calls and review meetingsn
Identify risks /issues and escalate to the reporting manager (RM) and/or Client Lead (CL)n
Identify up-selling/cross-selling prospects in conjunction with the CL/RMn
Participate in business proposals and new client pitch-decks to attract recent business prospectsn
and enhance business growthn
Team and Career Managementn
Display exceptional project/team management skills maintaining high levels of motivation andn
work ethic among team membersn
Handle difficult situations such as dissatisfaction/disagreement among team members andn
escalate to RM, when essentialn
Function as the performance appraiser of 2–5 junior team members and be responsible for theirn

📌 Assistant Manager Ghaziabad (India)
🏢 WNS
📍 India