Customer Service Advisor Karnataka

Customer Service Advisor Karnataka

13 Aug
|
Sagility
|
Karnataka

13 Aug

Sagility

Karnataka

Job DescriptionWe're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.
nLocation: Bommanahalli, Bangalore
nJob Responsibilities:
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Handle inbound and outbound customer interactions for US healthcare clients.n
Assist members with insurance benefits, claims, eligibility, and billing-related queries.n
Provide accurate information while maintaining quality and compliance standards.n
Document customer interactions in the system.n
Meet productivity, quality, and customer satisfaction targets.n

nEligibility:
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Graduate/Undergraduate (as per process eligibility).n
Excellent English communication skills.n
Basic computer knowledge and typing skills.n




Willingness to work in US rotational night shifts.n
Customer service experience in BPO is preferred; freshers with solid communication skills may also apply.n
Freshers Onlyn

nWork Schedule:
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n
Shift: US Rotational Night Shiftn
Working Days: Monday to Fridayn
Weekends: Fixed Saturday & Sunday Offn

nSalary & Advantages
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CTC: 25,000/-n
Performance-Based Incentives - 3500 to 5000/-n
Night Shift Allowance: Paid per night - 150/-n
Two-Way Cab Facilityn
Paid Trainingn
Growth opportunities Opportunitiesn
Health & Employee Benefits as per company policyn

📌 Customer Service Advisor Karnataka
🏢 Sagility
📍 Karnataka

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