Role
Overview

The Process Coordinator (PC) will be responsible
for monitoring daily operations, ensuring data accuracy, and tracking workflow
progress. The role involves coordinating across teams, identifying bottlenecks,
and ensuring timely issue resolution to meet daily targets.

Key
Responsibilities
Data Verification & Accuracy
Ensure all required data is collected and maintained accurately.
Verify completeness and correctness of operational data.
Process Tracking & Coordination
Monitor each stage of the workflow and identify delays or
deviations.
Track where work is stuck and escalate issues when necessary.
Coordinate with team members to ensure smooth execution of tasks.
Follow-ups & Communication
Regularly follow up with team members and supervisors on pending
tasks.
Politely remind stakeholders of deadlines and daily targets.
Act as a bridge between execution-level staff (DOERs) and
supervisors.
Issue Resolution & Escalation




Identify problems and determine the appropriate person/team to
resolve them.
Raise Help Tickets (H.T.) for issues and assign them to the
concerned person.
Follow up on tickets until closure and confirm resolution with the
concerned DOER.
Coordination with Planning Team
Highlight issues requiring corrective action to the Operations
Planner.
Ensure that any planning-related corrections are handled by the
designated authority.

Requirements
Coordination & Communication
Attention to Detail
Problem Solving
Follow-up & Escalation Management
Basic knowledge of MS Excel.
Valuable communication and follow-up skills.
Ability to coordinate with both labour-level and high level staff.
Organized, proactive, and detail-oriented.
Candidate residing close to the office will be preferred.

📌 Process Coordinator Mumbai
🏢 Important Group
📍 Mumbai