Description

Support Corporate and Investment Bank clients by delivering timely, accurate transaction management within Wholesale Payments Operations.
Improve client experience and risk outcomes through solid controls, rapid exception resolution, and process automation.

As a Reference Data Analyst within Wholesale Payments Operations (Corporate and Investment Bank), you provide operational support to ensure client transaction management is completed on time and accurately. You resolve exceptions and client inquiries, providing subject matter expertise while maintaining a robust controls mindset and escalating risks appropriately. You also support daily regulatory reporting and remediation activities and lead process improvement and automation initiatives to strengthen efficiency and quality.

Job Responsibilities
Execute assigned transaction management tasks accurately and within required timelines and cutoffs.
Resolve exceptions and client inquiries promptly, providing transparent status updates and driving items to closure.
Manage assigned work independently with minimal supervision, demonstrating robust ownership and accountability.
Identify risks and control gaps that could impact the process or the firm and escalate issues appropriately.




Interpret legal language in provided documents to determine operational impact and required actions.
Perform daily regulatory reporting tasks and remediation activities as required, ensuring accuracy and completeness.
Lead process improvement and automation initiatives to enhance efficiency, controls, and service quality.

Required qualifications, skills and capabilities
Bachelor’s degree with understanding of financial services industry, products, and operational processes
Robust analytical skills, attention to detail, and ability to deliver high accuracy under deadlines
Excellent written and verbal communication with strong client focus and customer care practices
Strong computer skills including Excel, Word, PowerPoint, Outlook and flexibility to work US hours

Preferred qualifications, skills and capabilities
Experience in middle office or back office operations
Experience handling exception management and remediation in a controls-focused operating environment
Demonstrated ability to drive process improvements and automation independently
Experience providing subject matter expertise support to clients and internal stakeholders

📌 Reference Data Analyst Bengaluru
🏢 Leading
📍 Bengaluru