Managing Commercial, Trade & Current Account relationships in business banking segment
Generating leads for Business Loan Group for Working capital requirement, Acquisition of assets etc.
Executing customer centric operations & ensuring customer satisfaction by regular analysis & upgradation of delivery & service quality norms
Attaining, acquiring & retaining Recent Trade Finance & FOREX clients
Develops recent and expands existing High Net worth business Customer relationships for liabilities and commercial assets.
Ensures high levels of customer service orientation and application of bank policy.
Cross sells existing bank products to customers.
Informs customers of current products or product enhancements to further expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and existing clients.
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction
Requirements
Graduate preferably Management Graduate. Developing and maintaining banking relationships with a select group of high net worth business customers through individualized customer service.
Very good understanding of Trade and Forex & current account .
Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
Understanding of MF and Insurance an added advantage Customer orientation,
High energy and drive.
Go getter attitude.
Self motivated with a passion to achieve.