Conduct current hire batches and hand hold them in the OJT phase and complete smooth transition from class to production.
Evaluate employee performance to gauge where skills are lacking.
Work with internal and external stakeholders and drive process and floor support.
Create training programs to address skill gaps in employees by conducting regular TNA and TNI.
Storyboard and prepare learning materials for programs.
Coach and provide feedback to trainees on their performance in class and on shop floor.
Control absenteeism and attrition in class and motivate the batch.
Consistently achieve or exceed targets on quality and numbers in training.
Create recent training content and update existing content to support current hires and existing staff on the floor. Should be able to maintain data for the batches conducted.
📌 Lead Associate Process Train Y 2026260958 Gds, Air Line Process, Amadeus, Excellent Communication Thane, Mumbai
🏢 Wns Global Services
📍 Mumbai
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