Job DescriptionThe ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a solid relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.
nResponsibilities
n
n
Manage and strengthen relationships with existing corporate clients.n
Ensure high customer satisfaction through regular follow-ups and timely issue resolution.n
Generate repeat business and identify opportunities for upselling and cross-selling.n
Coordinate with internal teams for smooth order execution and after-sales support.n
Prepare quotations, proposals, and maintain accurate CRM records.n
Achieve assigned revenue targets while ensuring customer retention.n

nQualifications
n
n




2–3 years of experience in Corporate B2B Sales, Key Account Management, or Relationship Management.n
Positive understanding of IT Hardware products and solutions.n
Solid communication, negotiation, and relationship-building skills.n
Customer-focused, target-driven, and proactive approach.n

nKey Performance Indicators (KPIs)
n
n
Revenue from existing customers.n
Customer retention and account renewal rate.n
Repeat order conversion.n
Upselling and cross-selling revenue.n
Customer satisfaction score.n
Quote-to-order conversion ratio.n
Follow-up efficiency and response time.n
CRM/ERP data accuracy and reporting compliance.n
Achievement of assigned sales and revenue targets.n

nContact
nHR Bhumika Raikar
n9136485074
n

📌 Relationship Manager Maharashtra (India)
🏢 RAC IT SOLUTIONS
📍 India