Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone, email, or in-person.
Address and resolve customer issues related to orders, deliveries, and services.
Problem Solving:
Utilize robust problem-solving skills to identify solutions and ensure customer satisfaction.
Escalate complex issues to higher management when necessary.
Communication:
Maintain transparent and effective communication with customers, ensuring they are informed about their queries and resolutions.
Collaborate with internal teams to ensure seamless service delivery.
Customer Feedback:
Gather and analyze customer feedback to improve service delivery.
Implement strategies to enhance customer satisfaction and loyalty.
Record Keeping:
Maintain accurate records of customer interactions and transactions.
Update customer information in the database as required.

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Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Client Service Officer Chandigarh
🏢 Chocovic
📍 Chandigarh