To drive jewellery sales by providing excellent customer service, understanding customer requirements, presenting suitable products, and achieving assigned sales targets.
Key Responsibilities
Welcome and assist customers in the showroom.
Understand customer needs, preferences, and budget.
Explain product details including purity, weight, pricing, making charges, and offers.
Achieve monthly and annual sales targets.
Generate leads and follow up with existing and prospective customers.
Build robust relationships with customers and encourage repeat business.
Maintain proper product display and showroom standards.
Maintain customer and sales records.
Follow company policies, procedures, and security guidelines.
Required Skills
Excellent communication and customer-handling skills.
Strong sales and negotiation ability.
Target-oriented and self-motivated.
Valuable personality and skilled grooming.
Basic computer knowledge.
Jewellery product knowledge will be an advantage.
Ability to upsell and cross-sell products.
Qualification & Experience
12th Pass / Graduate.
1–3 years of retail sales experience preferred.
Experience in jewellery, luxury retail, fashion, or premium products will be an advantage.
Performance Parameters
Sales target achievement
Customer conversion
Repeat customer sales
Lead generation and follow-up
Average bill value
Customer satisfaction
Upselling and cross-selling