Experience Required:
10–15 years of experience in servicing operations with solid exposure to US Mortgage, including Bankruptcy processes.
7+ years of US Mortgage experience with 2+ years in a Team Lead/Assistant Manager role.
Skills:
Robust knowledge of servicing operations, SLA and process compliance, client and stakeholder management, and audit/compliance requirements.
Excellent communication skills, analytical thinking, quality management, team leadership, performance management, and ability to manage operations in a rapid-paced environment.