We are looking for a qualified and customer-focused Front Office Executive to manage guest interactions and ensure a smooth front-desk operation at our restaurant. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle customer inquiries, reservations, and billing efficiently.
Key Responsibilities
Fresher and Experience with minimum 1-2years
Welcome and greet guests in a courteous and professional manner
Manage table reservations and walk-in guests
Handle customer inquiries, phone calls, and online bookings
Coordinate with restaurant staff to ensure smooth seating arrangements
Maintain guest records and reservation logs
Assist customers with billing and payment processes
Address guest complaints or concerns politely and escalate when necessary
Ensure cleanliness and organization of the reception/front office area
Support promotional activities and customer engagement initiatives
Maintain a positive and hospitable environment for guests
Required Skills & Qualifications
Bachelor’s degree or diploma in Hospitality, Hotel Management, or related field preferred.
Fresher or 1–2years of experience in front office, reception, or restaurant guest relations.
Strong verbal communication and interpersonal skills.
Pleasant personality with qualified grooming.
Ability to multitask and work in a fast-paced setting.
Three shifts basis
Pay: ₹17,000.00 - ₹23,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Work Location: In person
📌 Front Office Assistant Guindy
🏢 KLASE HOTEL
📍 Guindy
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