We are seeking a dedicated and customer-focused Receptionist (Customer Care Executive) to join our team. The role involves handling customer queries, managing sales support, assisting in after-sales service. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering exceptional service in a high-end retail workplace.
Roles & Responsibilities:
Greet customers in the store and assist them with their jewelry selection.
Address customer inquiries about products, pricing, and payment options.
Handle customer complaints, returns, and exchanges professionally and efficiently.
Maintain strong relationships with existing customers to encourage repeat business.
Follow up with customers post-purchase to ensure satisfaction and obtain feedback.
Educate customers about different types of jewelry, gemstones, and designs.
Inform customers about on-going offers, current product launches, and special discounts.
Support in special events, exhibitions, and store promotions when required.
Qualifications & Skills Required:
12th standard & above.
0–5 years of experience in customer service; experience in luxury retail or jewelry is an advantage.
Fluency in regional language (Tamil; proficiency in English & Malayalam is an added advantage.
Good communication skill.
Gross Salary: 17000 to 20000 based on experience
Age Limit - Between 20 to 30 years only
Benefits Provided: Commission pay, Annual Bonus
Please upload resumes with photographs.
Job Types: Full-time, Permanent
Pay: ₹17,000.00 - ₹20,000.00 per month
Advantages:
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund