Key Responsibilities
Manage the overall operations and performance of the branch.
Achieve business targets for customer acquisition, loan disbursement, and portfolio growth.
Lead, train, and motivate Sales Officers, Branch Accountant, and other branch staff.
Monitor collections, overdue accounts, and maintain portfolio quality (PAR/NPA control).
Ensure proper customer verification, loan documentation, and adherence to credit policies.
Conduct field visits for customer interactions, staff monitoring, and business development.
Build and maintain solid relationships with customers, SHGs, local communities, and stakeholders.
Ensure compliance with RBI guidelines, company policies, audit requirements, and regulatory standards.
Review branch performance through MIS reports and implement corrective actions.
Handle customer grievances and ensure timely resolution. Belstar also expects Branch Managers to participate in branch-level customer service committee activities.




Maintain branch administration, security, cash discipline, and asset management.

Eligibility
Graduate in any discipline
Experience in Microfinance, Banking, NBFC, or Financial Services.
Strong leadership, communication, and people management skills.
Positive knowledge of lending, collections, and branch operations.
Proficiency in MS Excel and MS Office.
Valid driving licence and two-wheeler preferred for field operations.

Key Skills
Leadership & Team Management
Business Development
Portfolio & Risk Management
Collections Management
Customer Relationship Management
Problem Solving & Decision Making

Pay: Up to ₹30,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Branch Manager Chottanikkara
🏢 Belstar MicroFinance
📍 Chottanikkara