Gain thorough knowledge of Clocktos products, their features, functionality, and key perks to effectively address client queries and provide appropriate solutions.
Develop and maintain positive client relationships by understanding their needs, handling concerns, and providing timely assistance through calls, emails, and remote support tools such as AnyDesk.
Provide product onboarding and training to clients and end users, helping them understand and effectively utilize Clocktos solutions.
Coordinate with the Sales and Marketing teams for client meetings, product presentations, and demonstrations, clearly communicating the features and perks of Clocktos.
Conduct engaging product demos for current and existing clients and explain how Clocktos can meet their specific business requirements.
Create and update customer support materials such as user manuals, FAQs, troubleshooting guides, and best-practice documents.
Serve as the main contact for assigned clients, ensuring regular follow-ups, prompt resolution of issues, and robust long-term customer relationships.
Visit client locations when required and remain flexible to travel for meetings, support, training, and product implementation.
Pay: Up to ₹40,000.00 per month
Work Location: In person
📌 Customer Support Engineer Chennai (India)
🏢 Voicedots Infotech
📍 India
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