We are looking for Customer Support Executives to handle inbound customer calls for the Axis Bank process. The candidate will be responsible for assisting customers with banking-related queries, resolving issues, and providing excellent customer service.
Key Responsibilities
Handle inbound calls from customers regarding banking products and services.
Understand customer queries and provide accurate solutions.
Resolve customer issues professionally and within the required timelines.
Escalate unresolved queries to the appropriate department.
Maintain accurate records of customer interactions and transactions.
Cross-sell relevant banking products based on customer requirements.
Ensure a high level of customer satisfaction and service quality.
Eligibility
Graduation is mandatory.
No awaiting results.
Freshers can apply.
Candidates with 6 months–1 year experience in customer service/voice process are preferred.
Excellent verbal communication in English & Hindi.
Regional language proficiency is an added advantage.
Work Location: Pocharam, Hyderabad
Interested candidates can share their updated resume for further details.
Pay: ₹17,000.04 - ₹20,000.40 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
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