We are hiring a CRM Executive for a leading organization based in Thane. This chance is ideal for candidates with 2–4 years of experience who are passionate about customer relationship management and delivering exceptional customer service.

Location:* Wagle Estate, Thane (West)

CTC:* ₹2.8–3 LPA

Working Hours:* 10:00 AM – 7:00 PM (IST)

Working Days:* Monday to Saturday (Sunday Off)

Key Responsibilities
Build and maintain strong relationships with existing and current clients to enhance customer satisfaction and business growth.
Manage day-to-day customer relationship activities and ensure high-quality customer support.
Handle customer feedback and complaints while coordinating with internal teams for timely resolution.
Ensure all customer service issues are resolved within defined turnaround times (TAT).
Support daily CRM operations to improve efficiency and customer experience.
Coordinate with Sales, Production, Accounts,



and other departments to address customer queries and provide timely updates.
Assist with post-sales follow-ups and onboarding activities to ensure a seamless customer experience.

Preferred Candidate Profile
Bachelor's degree (mandatory).

Fluency in Malayalam, Hindi, and English is mandatory.*
2–4 years of experience working with CRM software.
Solid verbal and written communication skills.
Excellent interpersonal, coordination, and problem-solving abilities.
Knowledge of additional languages will be an added advantage.

Pay: Up to ₹300,000.00 per year

Application Question(s):
Kindly share below details:

Experience
CCTC
ECTC
Notice Period
Current Location/Area

Work Location: In person

📌 Crm Executive Thane
🏢 Quest Business Solution
📍 Thane