13 Aug
|
BTen Technos
|
Kozhikode
13 Aug
BTen Technos
Kozhikode
We are looking for a motivated and customer-focused Customer Relationship Executive to build and maintain robust relationships with clients, ensure customer satisfaction, and support business growth. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
Build and maintain positive relationships with customers and clients.
Handle customer inquiries through phone, email, WhatsApp, or direct communication.
Resolve customer complaints and provide timely solutions.
Follow up with clients to ensure customer satisfaction and retention.
Maintain accurate customer records and update customer details regularly.
Coordinate with internal teams to address customer requirements effectively.
Provide information about company products and services to customers.
Requirements:
Excellent verbal and written communication skills.
Solid interpersonal and relationship management abilities.
Basic computer knowledge and familiarity with MS Office.
Ability to multitask and work under pressure.
Preferred Skills:
Customer service orientation
Problem-solving skills
Time management
Teamwork and coordination
Job Type:
Full time
Experience:
6 Months – 1 Year
Location:
Calicut
Salary:
15,000 – 30,000 per month
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
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🏢 BTen Technos
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