Key Responsibilities:
Follow up with customers regarding their order status and provide updates through the company system.
Handle order-related issues such as incorrect/incomplete addresses by contacting customers and confirming the correct details.
Manage customer queries through calls and WhatsApp and ensure timely resolution.
Maintain proper records of customer interactions and pending follow-ups.
Coordinate with internal teams/vendors whenever required for order or customer-related issues.
Assist with other basic Customer Relationship Management (CRM) and business operations activities.

What You’ll Learn:
Customer Relationship Management (CRM)
B2C Customer Management
Order & Operations Management
Vendor & Internal Team Coordination
Qualified Customer Communication
Problem Solving & Complaint Handling
Basic Business Operations & Management

Overall, this role will give you practical hands-on exposure to customer management, business operations, order processing and various aspects of running a B2C business.

Pay: From ₹5,000.00 per month

Work Location: In person

📌 Business Development Associate Part Time Vasai Virar (Vasai-Virar)
🏢 The Bio
📍 Vasai-Virar