Title: Application Support Engineer
Category: Full time
Salary: As per the industry
Location: Current Delhi, Near Dwarka
Experience: Min 2 years experience in PHP Laravel
Answers customer queries raised regarding the product issues.
Troubleshoot customer application software issues and follow ups till completion.
Understand the issue reported by the customer, analyze and report it in the reporting system
Resolve support issues with a focus on root cause analysis to reduce recurring issues.
Should have positive analytical, communication and interpersonal skills.
Skill to Maintain high level of customer satisfaction and product quality.
Should have Knowledge of IIS
Should have Knowledge of My SQL Server– Database Management, Query execution, Administrative Tasks