Key Responsibilities:
Manage customer inquiries, complaints, and follow-ups.
Maintain and update customer records in the CRM system.
Coordinate with Sales, Production, Dispatch, and Accounts teams for order updates.
Ensure timely communication with customers regarding order status.
Generate CRM reports and maintain accurate data.
Build and maintain solid customer relationships.
Handle customer feedback and resolve issues promptly.
Support the sales team with customer information and documentation.
Ensure high customer satisfaction through effective communication.
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Crm Executive Nariman Point
🏢 Alok Ingots Mumbai
📍 Nariman Point
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