Job Summary

The Banquet/Restaurant Captain is responsible for supervising and coordinating the service team to ensure smooth, efficient, and high-quality food and beverage operations. The Captain ensures excellent guest service, maintains service standards, and supports the Restaurant or Banquet Manager in the day-to-day operation.

Key Responsibilities
Supervise and coordinate waiters, stewards, and other service staff during restaurant and banquet operations.
Ensure proper mise-en-place and readiness of the restaurant or banquet area before service.
Welcome guests and ensure prompt, courteous, and skilled service.
Take food and beverage orders accurately and coordinate with the kitchen and bar.
Monitor food and beverage presentation, quality, and service timing.
Handle guest requests, complaints, and special requirements professionally.
Brief the service team before each shift regarding menus, events, VIP guests, special requests, and operational requirements.
Allocate duties and sections to service staff and monitor their performance.
Ensure correct table setup, service procedures, and clearing standards.
Coordinate banquet setup, buffet service, functions, conferences,



and special events.
Check that all equipment, crockery, cutlery, glassware, linen, and service items are available and in positive condition.
Maintain cleanliness, hygiene, and safety standards in all service areas.
Assist with billing, cash handling, and settlement procedures when required.
Monitor stock levels of service items and report shortages or damages to the manager.
Ensure compliance with hotel/restaurant policies, SOPs, and food safety regulations.
Train and guide junior service staff to improve their product knowledge and service skills.
Coordinate closely with the kitchen, stewarding, housekeeping, front office, and other departments.
Prepare or assist with daily reports, function sheets, and other operational documentation.
Ensure the restaurant/banquet area is properly closed and secured after service.
Perform other duties assigned by the F&B; or Restaurant/Banquet Manager.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Captain Dehradun
🏢 HOTEL AKETA
📍 Dehradun