Greet and assist walk-in clients, investors, brokers, and visitors professionally.
Handle incoming calls, emails, and inquiries related to projects and office operations.
Maintain visitor records, appointment schedules, and meeting room coordination.
Coordinate with sales and CRM teams for client meetings and site visit scheduling.
Manage front desk operations, courier handling, and office correspondence.
Maintain customer databases and update records in CRM/software systems.
Support administrative tasks including filing, documentation, and data entry.
Ensure reception and lobby areas are clean, organized, and presentable.
Assist management with reports, MIS preparation, and basic office coordination.
Handle client complaints or queries politely and escalate when required.