Key Responsibilities
Make payment reminder calls and conduct regular collection follow-ups with customers.
Send payment reminders through calls, emails, and WhatsApp.
Track outstanding invoices and follow up on overdue payments.
Update customer payment status and maintain accurate collection reports.
Coordinate with the Accounts Receivable and Sales teams regarding pending payments.
Handle customer payment-related queries, disputes, and escalations professionally.
Maintain proper documentation of payment follow-ups and customer communication.
Assist with month-end reconciliation and collection-related activities.
Support the Accounts team during audits and provide required billing and payment records.
Ensure timely and accurate updates of billing and collection information in ERP/accounting systems.
Follow up consistently to achieve assigned collection and payment targets.
Required Qualifications & Skills
Graduate in Commerce, Finance, Accounting, or a related field.
Solid communication and interpersonal skills.
Good follow-up and negotiation skills.
Basic knowledge of accounting principles and invoice management.
Proficiency in MS Excel and familiarity with ERP/accounting software.
Positive organizational and documentation skills.
Ability to handle customer interactions and payment disputes professionally.
Target-oriented with a proactive and professional attitude.
Valuable attention to detail and accuracy.
Preferred Skills
Prior experience in billing, accounts receivable, collections, or payment follow-up will be an advantage.
Experience working with ERP/accounting software.
Ability to manage multiple follow-ups and meet collection deadlines.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Work Location: In person
📌 Billing Assistant Nashik (India)
🏢 MilesWeb Internet Services
📍 India
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