Job Title: BPO Executive (Voice)

Job Type: Full time

Job Summary:
We are looking for enthusiastic and customer-focused BPO Executives to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:
Handle inbound and outbound customer calls or chats.
Respond to customer inquiries and resolve issues promptly.
Provide accurate information about products and services.
Maintain customer records and update information in the system.
Meet daily performance and quality targets.
Follow company policies and standard operating procedures.
Escalate complex issues to the appropriate department when required.

Requirements:
Minimum qualification: 12th Pass / Graduate (preferred).
Good verbal and written communication skills in English (additional languages are a plus).
Basic computer knowledge and typing skills.
Solid customer service and problem-solving abilities.




Ability to work in rotational shifts, including weekends if required.
Positive attitude and willingness to learn.
Prior BPO or customer service experience is preferred but not mandatory.

Preferred Skills:
Active listening and communication.
Time management.
Teamwork and collaboration.
Ability to work under pressure.
Customer-focused mindset.

Benefits:
Competitive salary.
Performance incentives.
Paid training.
Career growth opportunities.
Friendly and supportive work environment.
Health and other company perks (as applicable).

Experience:
Freshers can apply.
0–1 years of BPO/Customer Service experience preferred.

Work Location:
On-site

Schedule:
Rotational shifts
Full time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Business Process Outsourcing Jaipur
🏢 Radhey Consultancy
📍 Jaipur