Job description
Answering customer calls about the service using scripts
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievance to preserve the company’s reputation
Meet sales quota and facilitate future sales
Keep records of calls and sales and note practical information
Retrieve documents and files when requeste, generate messages, emails and reports when appropriate.
Assume responsibility for maintenance of office equipment.
Maintain office supplies by checking inventory and order items
Respond to questions and requests for information.
Answer incoming calls and assume other receptionist duties when needed.
Design and maintain filing and storage systems in the office.
Greeting and handling direct customers.

Job Types: Permanent, Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Work from home

Education:
Bachelor's (Preferred)

Experience:
Business development: 1 year (Preferred)
total work: 1 year (Required)

Language:
Hindi, English (Preferred)

Work Location: In person

📌 Document Analyst/backend Support/ Office Executive Kochi (India)
🏢 GENIUS GROUP GLOBAL
📍 India