Key Responsibilities:
Customer Service:
Assist clients with inquiries, providing information about insurance products and services.
Address client concerns and resolve issues promptly to ensure customer satisfaction.
Policy Management:
Help clients understand their insurance policies, coverage options, and terms.
Process policy renewals, changes, and cancellations as needed.
Sales Support:
Assist in generating leads and building a client base through outreach and networking.
Provide support to agents in preparing quotes, proposals, and presentations.
Administrative Duties:
Maintain accurate client records and documentation in the agency’s database.
Schedule appointments and manage the agency's calendar.
Compliance and Regulation:
Ensure that all processes comply with industry regulations and agency standards.
Stay informed about changes in insurance laws and regulations.
Collaboration:
Work closely with agents and other team members to achieve agency goals.
Participate in team meetings and contribute to strategy discussions.
Training and Development:




Engage in ongoing training to enhance knowledge of insurance products and sales techniques.

Skills and Qualifications:
Communication Skills: Solid verbal and written communication abilities to interact effectively with clients and team members.
Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.
Customer-Focused Attitude: Commitment to providing exceptional service and building relationships with clients.
Technical Proficiency: Familiarity with insurance software and Microsoft Office Suite.
Problem-Solving Skills: Ability to identify issues and develop effective solutions.

Additional Considerations:
Previous experience in customer service or sales is a plus.

Job Type: Full time

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks:
Health insurance

Experience:
total work: 1 year (Preferred)

Work Location: In person

📌 Insurance Agency Staff Kerala (India)
🏢 KM MOTORS
📍 India