Elite Envoy Group is looking for a qualified and customer-focused Customer Care Executive to handle candidate enquiries, follow-ups, and communication remotely.
Key Responsibilities
Handle incoming calls, WhatsApp messages, and candidate enquiries.
Explain available job opportunities, requirements, and recruitment processes clearly.
Follow up with interested candidates and encourage qualified candidates to visit/apply.
Maintain regular communication with candidates and provide necessary updates.
Collect basic candidate information and required documents.
Update candidate details and follow-up status in the company system.
Coordinate with the recruitment and operations teams.
Maintain skilled and polite communication at all times.
Follow up on scheduled candidates and improve candidate response and attendance.
Requirements
Minimum 1–2 years of experience in Customer Care, Telecalling,
Recruitment Support, or similar roles.
Excellent communication skills.
Good English and Hindi communication; additional Indian languages are an advantage.
Comfortable handling a high volume of calls and WhatsApp enquiries.
Basic computer and CRM/data-entry knowledge.
Good follow-up and convincing skills.
Must have a laptop/computer, smartphone, and reliable internet connection.
Ability to work independently in a remote setting.
Preferred
Previous experience in recruitment, consultancy, customer service, or call centre operations.
Experience handling candidates or job enquiries.
Target-oriented and robust follow-up skills.
To Apply
Send your CV with details of your customer care, telecalling, or recruitment-related experience.
Work Location: In person
📌 Costumer Care Executive Kerala (India)
🏢 ELITE ENVOY FZC
📍 India
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