JOB TITLE: Senior Delivery Manager - Client Success

LOCATION: Pune | Fortnightly Client-Site Travel
EXPERIENCE: 12+ Years
EMPLOYMENT TYPE: Full time

ROLE SUMMARY

Inferyx is hiring a Senior Delivery Manager to own end-to-end delivery of enterprise data-platform engagements. The role will be responsible for delivery health, client relationships, program governance, production incidents, and stakeholder satisfaction.

KEY RESPONSIBILITIES
Own delivery milestones, sprint governance, SLAs, risks, quality, and go-live activities.
Serve as the primary contact for client stakeholders, architects, and business leaders.
Lead Scrum calls, sprint reviews, steering meetings, and executive reporting.
Maintain RAID logs, delivery dashboards, RACI, issue logs, and client runbooks.
Manage production incidents, RCA, escalations, and sustainable resolution plans.
Handle change requests, including scope, timelines, effort, and commercials.
Collaborate with engineering and product teams on architecture, pipelines, and platform adoption.
Identify prospects to expand Inferyxs platform across client business units.




Mentor delivery and business analyst resources and create delivery SOPs.

MUST-HAVE REQUIREMENTS
12+ years in technology delivery, program management, or client-facing delivery.
Experience managing large enterprise clients in BFSI, telecom, or related sectors.
Strong understanding of Data Lakes, Data Warehouses, ETL/ELT, Lakehouse, and Medallion Architecture.
Hands-on Agile/Scrum, sprint, SLA, risk, and stakeholder management experience.
Robust communication skills with experience engaging senior and C-suite stakeholders.
PMP, PRINCE2, or equivalent certification.
Willingness to travel fortnightly to client locations.

PREFERRED SKILLS

AWS Glue, Athena, Iceberg, Databricks, PostgreSQL, MongoDB, MySQL, Azure, GCP, Snowflake, Jira, ManageEngine, Excel, and PowerPoint.

WORK ARRANGEMENT

Pune-based remote/hybrid role with fortnightly client-site visits. Travel, accommodation, and per-diem expenses will be covered as per company policy.

📌 Delivery Manager Pune
🏢 Inferyx
📍 Pune