We are looking for an experienced, responsible and patient-friendly MRD cum Reception Staff t to supervise the day-to-day functioning of the hospital reception, ensure smooth patient flow and maintain high standards of patient service and file keeping.

Key Responsibilities

Guide patients and attendants regarding registration, appointments, billing, consultation, investigations, and other hospital services.

Attend telephone calls and patient enquiries and direct them to the appropriate department.

Maintain a courteous, qualified, and patient-friendly approach while dealing with patients and attendants.

Receive and check discharge summaries for completeness, accuracy, proper patient identification, and required authorization/signatures.

Conduct deficiency checks of IPD files to identify missing, incomplete, or improperly documented records.

Initiate and coordinate necessary corrective action for deficiencies identified in patient files with the concerned doctor, nursing staff, or department.

Follow up with concerned staff for completion/correction of deficient documentation within the stipulated time.

Ensure proper filing, indexing, numbering, tracking,



and retrieval of medical records.

Track the movement of medical records and ensure timely return of records to MRD.

Ensure proper arrangement and systematic file keeping of completed IPD records in MRD.

Maintain confidentiality and security of patient medical records and information.

Maintain required MRD registers and documentation.

Assist in retrieving medical records whenever required for patient care, audit, insurance, legal, or other authorized purposes.

Report recurring documentation deficiencies or other MRD-related issues

Eligibility
1–2 years of experience in hospital reception, MRD, medical records, or a similar healthcare role preferred.
Basic computer knowledge and experience with HIS.
Positive communication, documentation and record-management skills.
Ability to coordinate and follow up with doctors, nursing staff, and other hospital departments.
Patient-friendly and qualified attitude.
Ability to maintain strict confidentiality of patient information.

Work Location: In person

📌 Reception /mrd Staff Kondotty (India)
🏢 ALABEER HOSPITALS
📍 India