Responsible for sustaining and growing our business to achieve long-term success by effectively managing client accounts

RESPONSIBILITIES

About ricago

RICAGO is a technology platform in Governance, Risk Compliance (GRC) space and helps organizations to innovate their compliance systems (regulatory, contractual and internal) by way of simplifying and automating the process.

RICAGO solutions are used by leading corporations; in diverse industries - such as BFSI, IT/ITeS, healthcare, energy utilities, food, retail, high-tech and manufacturing - to manage their compliance management programs, contract processes, GST compliance. RICAGO is headquartered in Bengaluru, India.

RICAGO is owned by Clonect Solutions Pvt. Ltd.

Primary Responsibilities
Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Acquiring a thorough understanding of key customer needs and requirements.




Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Anticipating key account changes and improvements.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Success Professional Bengaluru
🏢 ricago
📍 Bengaluru