We are looking for a skilled Backup Administrator to join our growing infrastructure team in Gurgaon. In this role, you will take ownership of Veeam-based backup deployments, work directly with customer IT teams, and ensure seamless onboarding and delivery of backup and business continuity services.
Role & responsibilities
Deployment & Technical Administration
Provision accounts and infrastructure for Veeam deployments (Veeam console, S3 GUIs, etc.)
Install and configure Veeam Backup & Replication and other Veeam product suite solutions
Troubleshoot Veeam Backup & Replication issues and resolve product-related incidents.
Project & Customer Management
Manage multiple concurrent onboarding projects, prioritizing work against aggressive timelines
Collaborate closely with customer IT teams to ensure proper and timely deployment of services
Ensure all sales and customer requests are handled promptly and in line with defined procedures
Communication & Coordination
Respond to customer queries professionally, maintaining transparent communication pre- and post-delivery
Coordinate onboarding schedules and project timelines with partners and clients.
Basic Qualifications
3 to 5 years of experience in backup & business continuity, cloud technologies, or IT operations (SaaS, IaaS, DRaaS, BaaS)
Hands-on experience with Veeam Backup & Replication and related products
Strong problem-solving and organizational skills with attention to detail
Ability to independently manage small projects from start to finish
Preferred Qualifications
Skilled certifications (e.g., Veeam VMCE or equivalent)
Experience with work management or ticketing systems (CRM, Salesforce, Zendesk)
Familiarity with virtualization platforms: VMware, Hyper-V, or Nutanix
Previous hands-on experience with DRaaS, BaaS, IaaS, or SaaS environments
WHY JOIN WCS INDIA?
Work with a globally connected team across Canada and India
Exposure to cutting-edge Cloud, SaaS, and enterprise backup technologies
Collaborative and growth-oriented culture with international project exposure
Opportunity to advance your career in a quick-growing digital transformation company
📌 Backup Administrator Gurugram
🏢 WCS INDIA
📍 Gurugram
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