This role combines pre-sales support responsibilities with hands-on expertise in the design, testing, and support of the client solution, with a focus on master data governance (MDG). The Senior Consultant will be client-facing, technically proficient, and able to contribute to both solution delivery and the expansion of our presence in the global market.
Key Responsibilities
Business Development
Lead retail projects for implementation
Build and maintain robust relationships with SAP customers, partners, and prospects.
Support pre-sales activities, including demos, proof of concepts, and solution presentations.
Solution Design & Testing
Lead the design, configuration, and testing of the client solution for enterprise clients, especially in the retail space.
Translate business requirements into functional and technical specifications.
Ensure solutions adhere to best practices in master data governance.
Issue Resolution & Support
Troubleshoot and resolve issues related to the design, implementation, and performance of the client solution.
Provide timely support and guidance to clients post-implementation.
Collaborate with internal product and engineering teams to escalate and resolve complex issues.
Documentation & Delivery Process
Develop and maintain high-quality documentation of solution designs, configurations, testing, and support processes.
Contribute to continuous improvement of delivery methodologies and governance frameworks.
Share knowledge and mentor junior consultants as required.
Qualifications & Experience
Proven experience (3 years +) in the SAP retail functional area is a must.
Experience with SAP Master Data Governance (MDG) or related master data management solutions, would be advantageous.
Robust understanding of data governance principles, workflows, and integration within SAP landscapes.
Experience in client-facing roles with a balance of business development and delivery responsibilities.
Excellent problem-solving and troubleshooting skills.
Robust written and verbal communication skills.