Customer Documentation
Collect and verify customer documents.
Maintain complete digital and physical project files.
Ensure all documentation is accurate before submission.
PM Surya Ghar & Government Portals
Register customers on the PM Surya Ghar portal.
Upload required documents.
Track application status.
Coordinate for subsidy-related documentation.
Loan Processing
Prepare and submit loan applications.
Coordinate with banks for document verification.
Follow up regularly until loan approval.
Keep customers informed about loan status.
Customer Coordination
Act as the primary point of contact during the documentation and loan process.
Provide regular updates to customers.
Resolve documentation-related queries professionally.
Maintain a high level of customer satisfaction.
Internal Coordination
Coordinate with the Sales Team for customer information.
Coordinate with the Project Execution team after loan approval.
Coordinate with the Net Metering team by providing required documents.
Ensure smooth handover between departments.
Project Tracking
Maintain project status reports.
Update internal trackers regularly.
Ensure no customer application is delayed due to missing documentation.
Required Skills
Excellent communication skills in Telugu and basic English.
Positive computer knowledge.
Proficiency in Microsoft Excel, Word, and Google Sheets.
Solid organizational and follow-up skills.
Ability to coordinate with customers, banks, and government offices.
Attention to detail and accuracy in documentation.
Ability to manage multiple projects simultaneously.
Preferred Qualifications
Graduate in any discipline.
Experience in documentation, banking, loan processing, customer support, or Solar EPC will be preferred.
Freshers with excellent communication and learning ability may also apply.
What We're Looking For
We are looking for someone who:
Takes ownership of assigned work.
Follows up consistently without reminders.
Is highly organized.
Communicates professionally with customers.
Solves problems proactively.
Wants to grow with a quick-growing company.