Handle customer inquiries and resolve issues professionally and courteously.
Provide product information and recommendations to customers.
Ensure customer satisfaction by resolving complaints and concerns promptly.
Collaborate with internal teams to improve overall customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products, services, and policies.

Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Solid attention to detail and organizational skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Associate Mumbai
🏢 Shoppers Stop
📍 Mumbai