Greetings from Maneva!

Job Title - Senior Amazon Connect Engineer

Experience - 4 - 10 Years

Location - Hyderabad ,Chennai

Notice - Immediate to 15 Days

Requirements-

The ideal candidate should have practical experience with Amazon Connect and its integration with AWS services, particularly AWS Lambda, along with solid programming knowledge in Python or Node.js.

Key Responsibilities
Design, configure, develop, and support Amazon Connect contact center solutions.
Develop and customize contact flows, routing, queues, IVR, and related Amazon Connect components.
Integrate Amazon Connect with other AWS services and enterprise applications.

Develop and maintain AWS Lambda functions for Amazon Connect integrations and automation.
Develop backend integrations using Python and/or Node.js.
Troubleshoot Amazon Connect, Lambda, and integration-related issues.
Work with APIs and third-party applications to integrate contact center solutions.
Support production deployments, incident resolution,



and performance improvements.
Collaborate with application, cloud, DevOps, and business teams to deliver contact center solutions.
Participate in solution design, testing, deployment, and post-production support.

The ideal candidate should have:

4 - 8+ years of overall IT experience.

Strong hands-on Amazon Connect* experience.

Experience working with AWS Lambda*.

Strong programming experience in Python or Node.js*.
Experience integrating Amazon Connect with enterprise applications.
Good understanding of APIs and cloud integrations.
Experience supporting production settings.
Robust troubleshooting and problem-solving skills.
Follow cloud security, scalability, reliability, and operational best practices.

Where applicable, use Terraform* or Infrastructure-as-Code practices for AWS infrastructure provisioning and management.

📌 Senior Amazon Connect Engineer Hyderabad
🏢 Maneva Consulting
📍 Hyderabad