Role &
Responsibilities
Key Objective: Act as the primary coordination point between customers and internal technical/testing teams to ensure smooth project execution, accurate documentation, high client retention, and business growth.
Customer Relationship &
Account Management:

Build and maintain solid customer relationships, serve as the single point of contact, handle client concerns or escalations, and gather feedback to drive customer retention.
Testing &
Project Coordination:

Understand customer testing requirements, coordinate feasibility and quotations, follow up for PO/WO confirmations, track testing progress/schedules, and ensure timely delivery of final test reports.
Store, Sample &
Asset Management:

Oversee store/inventory handling, coordinate inward and outward movement of client samples/materials, ensure proper documentation/traceability, and manage company/project assets.
CRM, MIS &
Reporting:





Maintain accurate records in CRM systems, track quotations and PO statuses, and generate periodic MIS reports on project progress and business prospects for management.
Sales &
Business Support:

Assist sales and marketing initiatives, support client visits and business reviews, and coordinate proposals to help drive business conversion.

Preferred Candidate Profile
Experience: 3 to 8 years of relevant experience.
Educational Qualification: MBA / Post Graduate or Graduate degree.
Industry Background: Experience in Testing, Inspection &

Certification (TIC), Engineering Services, or technical B2B industries serving sectors like Aviation, Aerospace, Defence, Automotive, Medical Devices, or Energy.

📌 Asst Manager Customer Success For Testing Lab @bangalore Bengaluru
🏢 Talent Corner HR Services
📍 Bengaluru