Maintain relationships with customers assigned to them by the Customer Success Manager. Monitor assigned customer activity related to the product or services they have subscribed to or purchased. Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics determined by the CSM. Perpetually maintain effective internal and external communications in a customer-goal-oriented
Pay: ₹19,110.43 - ₹47,659.17 per month
Perks
Paid time off
Provident Fund
Work Location: In person
📌 Customer Success Representative Chennai
🏢 Neurealm (Formerly GS Lab
📍 Chennai
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